Solutions

We are a full-service organization with a number of specialties.

Customer-Driven Solutions

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•License our proprietary software for full deployment and utilization within your organization to manage your own returns

•Utilize our secure web-hosting option for IMPRS™ to manage your own in-house returns processing

Fully outsource your returns logistics to our technologically advanced, highly secure warehouse operation, customized to your requirements•

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IMPRS™

PharmaReturns, Inc., in collaboration with its sister company CyberCore Systems, Inc., believes in maximizing automation throughout the entire returns handling process. This solution utilizes the Company’s premier proprietary software system, IMPRS™ (Internet Managed Product Returns Solution) to provide full lifecycle tracing of returns from the retail level through destruction.

The IMPRS™ software product encompasses all aspects of customer returns such as return authorizations, receiving, staging, recalls, product identification, waste characterization and disposition, multiple division and site handling, monitoring, integrated barcode identification and tracking, check writing and credit approval. IMPRS™ provides an integral part of any fraud prevention program, while assuring appropriate credit application. Additionally, CyberCore’s integrated proprietary knowledge-based systems provide manufacturers with dynamic, limitless control over returns policies, QA issues, fraud, counterfeiting and diversion detections.

Whether used internally by PharmaReturns' proficient staff or licensed to the manufacturer for your own in-house application, IMPRS™ offers efficient, secure and convenient centralized data storage, while at the same time providing worldwide remote access to authorized organizations for inventory management, processing, tracking, customer reimbursement, reporting and analysis.

IMPRS™ is a web-enabled enterprise software system, providing high-speed worldwide access to real-time data by all authorized organizations involved in the returns cycle. IMPRS™ employs the latest Microsoft® development technologies, enterprise database platforms, Citrix® MetaFrame technologies and proprietary, integrated knowledge-based artificial intelligence (AI) systems to provide the highest quality of reverse distribution management, which in turn provides users with greater cost control through economic efficiency. Considerations can be applied to voice, optical, wireless, barcoding and robotic technologies where deemed appropriate and cost-effective.